? Contract position with possible conversion to hire.
Customer-facing role supporting Large & Strategic accounts.
Role Overview
Serve as a trusted technical and delivery advisor responsible for safeguarding and optimizing customer investments in the SAP product line. This is a highly visible, customer-facing role supporting Large & Strategic accounts — acting as the primary technical contact, orchestrating delivery experts, and guiding customers across cloud architecture, security, compliance, migration strategy, and ongoing operational health.
SAP Platform Expertise Required
SAP Solutions & Integration Landscape
S/4HANA SAP HANA SAP NetWeaver SAP BTP Ariba SuccessFactors SAP Basis OS/DB Migration SAP Cloud Solutions
Key Responsibilities
Customer Engagement
- Serve as primary technical contact for customers on technology and cloud service delivery.
- Support the Client Delivery Manager in regular stakeholder cadence and expectation management.
- Own technical discussions and orchestrate delivery experts as required.
- Present technical details and engagement models to internal and external stakeholders.
Architecture & Landscape
- Maintain detailed understanding of the customer landscape and system interdependencies within and beyond the SAP environment.
- Conduct monthly technical and operational reviews measuring progress against cloud architecture and roadmap.
- Establish and drive resolution plans for issues through to completion.
Security & Compliance
- Guide customers on Business Continuity, Security & Compliance, and Network architecture.
- Assess customer security and network requirements against the security architecture framework.
- Apply knowledge of cloud security, encryption, and key management best practices.
Migration & Delivery
- Support migration roadmap together with partners, System Integrators, and Professional Services.
- Analyze customer technical requirements and drive resolution with delivery team experts.
- Support the Account team and TechOps teams in executing the service delivery plan and calendar.
Work Experience Requirements
4+ years of SAP Basis administrative experience (Required).
4+ years of customer-facing SAP Technical Consulting experience.
4+ years of solution design, enterprise architecture, or SAP implementation.
2+ years of technical project management for SAP Operations or Implementation.
Bachelor's degree or higher in Computer Science, Engineering, or Information Management.
Strong proficiency across the SAP product portfolio, offerings, and industry solutions.
Skills & Qualifications
Required
SAP Basis Administration S/4HANA Architecture SAP Technical Consulting Enterprise Architecture Technical Project Management Cloud Architecture (AWS / Azure / GCP) Solution Design Stakeholder Management De-escalation Skills Executive Presentation Technical-to-Business Translation SAP BTP / Ariba / SuccessFactors
Preferred / Nice to Have
SAP HANA Certification SAP NetWeaver Certification OS/DB Migration Cert. AWS / Azure / GCP Cert. Cloud Security Cyber Security Encryption & Key Management SAP HANA Skills
Soft Skills
Relationship Building Engagement Management Facilitation & Moderation Cross-Functional Influence