Location: 4 days a week onsite – Raymond, OH
Employment Type: Contract
Eligibility: W2 Only – No 3rd Parties
ELM Platform Responsibilities
- Maintain the ELM platform, including routine application-level maintenance, project cleanup, archiving, and ensuring consistent application performance.
- Review IBM ELM upgrade documentation, release notes, and compatibility matrices.
- Conduct pre-upgrade assessments and execute post-upgrade validation, including validating project areas, templates, data integrity, and integrations.
- Perform end-to-end ELM platform iFix patches or upgrades across EWM, ETM, DNG, and JRS.
- Coordinate data backups and application-level export/import tasks required for transitions.
- Validate reporting components such as JRS and LQE, and perform reindexing as needed.
- Troubleshoot upgrade-related issues including reporting sync errors, missing associations, cache, or permissions conflicts.
ELM Application Administration
- Provide daily administrative support for IBM ELM applications (EWM, ETM, DNG, JRS).
- Manage and resolve support tickets related to project configuration, workflow management, requirements management, work item customizations, and source control using EWM.
- Perform configuration and administration using the RTC Eclipse client.
- Build, modify, and maintain JRS reports.
- Assist with custom application deployments and plugin deployments.
What Will the Person Be Working On
- Support IBM Engineering Lifecycle Management (ELM) platform and applications.
Wants
- Successful delivery of validated ELM upgrades.
- Effective administration of IBM ELM tools.
- Proactive engagement with stakeholders.
- Strong collaboration and communication across teams.
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